Blog: Chris DeVany Helps Managers Build Teams
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December 1-10
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Persuasion and Influencing
Skills: Cooperation and Collaboration
Who would you like to influence more effectively:
Your manager? Co-workers? Employees? Key customers?
Suppliers? Whether you need to influence someone
to go along with your ideas, to make and keep commitments,
to help you complete a task, or to work in a team,
your success depends on using your personal power
and communication skills. This fast-paced workshop
will sharpen your skills for influencing and persuading
others. You will learn to create rapport, ask directly,
listen effectively, and use proven interpersonal
skills to improve your effectiveness with individuals
and with groups.
SEMINAR OUTLINE
Day One
INFLUENCE STYLES
- Approaches
to influence
- Identifying your style
- Pros & Cons of each
style
- Skills needed for each
PLAN TO INFLUENCE
- What do you need/want?
- Defining objectives
- Clarifying
your values
FIRST PRACTICE
- What was difficult?
- What would help?
- "Real-Life" cases
CREATING RAPPORT
- The key skill for rapport
- What to notice in others
- Matching perceptions
EXPECTATIONS & RESULTS
- Self-fulfilling
prophecy
- Your expectations of self & others
EFFECTIVE
LISTENING
- How do you listen now?
- Risks & roadblocks
- Active Listening Skills
- Adding EmpathyII.
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Day Two
GAINING COMMITMENT
- Assessing the other(s)
- What do I want from them?
- How to ask for it
- What did I learn?
BUILD
ASSERTIVENESS
- Win-lose approaches
- Win-win approaches
- How to recognize each style
- Practice exercise· Some
Do's & Don'ts
- Body Language
INFLUENCE IN GROUPS
- Influence and leadership
- Task-related behaviors
- Relationship
behaviors
- Behaviors that help in both areas
- Counterproductive
actions to avoid
GROUP EXERCISE
- What did you do well?
- Where can you improve?
WIN-WIN INFLUENCE
- Guidelines & reminders
- Follow-up report
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July 16 and 17, 2007, Miami, FL |
Registration Fee: $350 |
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